Help Center

How can we help you?

Step-by-step tutorials, quick answers, and everything you need to get the most out of ClarityCommand.

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✦ Leslie AI is inside the app

For live questions about your specific data, jobs, or finances — open the app and tap Ask Leslie AI in the sidebar. She has access to your real numbers and can answer in seconds.

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Getting Started
Start here if you're new — these cover the core tools you'll use every day.
Quick Reference
Jump straight to the topic you need.
Frequently Asked Questions
Yes — ClarityCommand saves everything to Google Firebase in real time. You'll see "☁️ Cloud Save: ON" in the sidebar when connected. Your data is encrypted and never sold or shared.
Yes. Go to Users in the sidebar to add crew members. Workers get a simplified view — they can log jobs and check their schedule but can't see financials. Managers get full access except for the owner-only tools.
Invoices are for standard client billing — you send them and get paid. Pay Apps (G702/G703) are for commercial/GC jobs where you bill against a schedule of values, often with retainage held back. If you work with general contractors on large projects, you'll use Pay Apps. For regular service clients, use Invoices.
It's a cash flow protection tool built specifically for field service businesses. From the date you submit a pay app or invoice, you have roughly 46 days before you're in the danger zone for cash flow. The tracker shows you exactly where each payment stands in that window so you know when to follow up before it becomes a problem.
From the Executive Dashboard, click the "📤 QuickBooks Export" button. This downloads a CSV file formatted for QuickBooks import. For automatic syncing, connect QuickBooks Online through the Integrations page in your Owner Tools.
Leslie has access to your live business data — your revenue, expenses, outstanding AR, active projects, and retainage. She can help you price a job, draft a follow-up email for overdue payments, analyze your cash flow, flag risks, and give you business advice based on your actual numbers. Open the app and tap "✦ Ask Leslie AI" in the sidebar to get started.
On the login screen, click the "Reset Password" tab, enter your email address, and we'll send you a reset link. If you don't receive it within a few minutes, check your spam folder. Still stuck? Email leslie@jomarbusinesssolutions.com.
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ClarityCommand Care
Tutorials for the Care platform are coming soon. In the meantime, reach out directly and we'll walk you through anything you need.
Contact Support →
Start Here
Follow these in order — each video builds on the last. Leslie walks you through every step.
Quick Reference
Jump to the exact step you need right now.
Frequently Asked Questions
Use AnnualCreditReport.com — it's the only federally authorized source for free reports from all three bureaus (Equifax, Experian, and TransUnion). Video 2 walks you through exactly how to do it step by step.
By law, credit bureaus have 30–45 days to investigate and respond to a dispute. Results vary — some items are removed quickly, others may require follow-up letters. Leslie will help you track each dispute and know when to escalate.
No — filing a dispute itself does not affect your credit score. The dispute process is your legal right under the Fair Credit Reporting Act (FCRA). Disputing inaccurate information can only help your score, never hurt it.
Leslie can help you understand specific items on your report, decide what's worth disputing, draft dispute letter language, explain credit scoring factors, and coach you through what to work on next based on your goals. She's available 24/7 inside the app.
Watch Video 7 — Leslie walks through every option honestly based on your starting score, goals, and timeline. If you're still unsure, email leslie@jomarbusinesssolutions.com and we'll point you in the right direction personally.
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Still need help? We've got you.

Email Leslie directly at jomarbusinesssolutions.com — questions are usually answered within 1 business day.

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